Join the DAN Coalition

The Diversability Advocacy Network (DAN), under the direction of DAC Systems Change Advocate Michael Brady, commits to advocating for changes that improve the lives of older adults and people of all ages with disabilities in the north Sacramento Valley and mountain communities of the North State. Part of the group’s core mission is to promote and educate about quality healthcare access.

DAN endorses a system of long-term services and supports based on principles like dignity, choice, flexibility, quality, legality, cultural competence, accessibility and inclusive independence.

DAN partners with the State Council on Developmental Disabilities-North State office, PASSAGES, DAC, and its current activities are largely funded by The SCAN Foundation.

DAN launches its first annual Leadership Voices on Healthcare Direction, A Community Symposium on October 12, 2018, at the Enloe Conference Center in Chico. The group welcomes community participation, at the upcoming event, and at its regular monthly meetings in the DAC Community Room, 1161 East Avenue, Chico.  Call Mr. Brady at 893-8527 Ext. 111 for meeting details.


Anthem Emergency Assistance

This temporary free service is available to anyone, not just Anthem Blue Cross Members.  “If you are impacted by California’s wildfires, Anthem Blue Cross has partnered with LiveHealth Online to help you see a doctor 24/7 for non-emergency conditions through live video from a smartphone, tablet or computer at no cost through November 18, 2018.  Doctors can send prescriptions directly to your pharmacy if needed.  

Sign up at or download the free LiveHealth Online mobile app and select Help for Wildfires Medical to see a doctor.” | Help for All

For impacted Blue Cross members, Anthem is:

  • Relaxing time limits for prior authorization, pre-certification and referral requirements – there will be no late penalties.
  • Suspending early refill limits for prescriptions.
  • Allowing replacement of medical equipment or supplies.
  • Extending filing deadlines for claims.

Please click the button below for a registration flyer for Anthem Blue Cross members, which has helpful general instructions.

Help for Anthem Members


Anthem Emergency Help Press Release

“Additionally, Anthem’s Employee Assistance Program (EAP) provides resources that are available to all residents of Butte, Los Angeles and Ventura counties that have been impacted by the wild fires. Support services are available to help with emotionally stressful situations as well as with financial and legal concerns. Anthem’s EAP tools will be offered at no cost and will be available 24/7 through the EAP crisis line by visiting anthemeacomp. and using the login code “cawildfires.”

Employee Assistance Program Help

These medical and pharmacy guidelines are effective from November 9, 2018 until December 9, 2018, unless further extended. 

These relaxed benefits do not apply to Federal Employees Health Benefits Program, Medicare Advantage, Medicare Supplement, Medicare Part D members, as those programs have specific guidelines.

DAC Emergency Services Information

Cal Fire Incident Updates

Nor-Cal Emergency Information

Please check our Emergency Information Website Landing Page.
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Talmadge House: This is Your Center

Name: Talmadge House

Title: Systems Change Diversability Advocate

Job description: Community outreach to the under-served and the disabled transitional-aged youth in Butte County

Describe Me: I like learning, I like understanding, and I like balance. Communication is a plus. Understanding makes it easier. I live by a mantra: accept, adapt and adjust. If we don’t accept anything, whatever is going on in our life, it is going to be hard to move forward, to adapt or adjust to what must come next, or may come next, because we cannot control or stop anything.

My inspiration for the T. House mantra: When I began working here last year, working with a lot of consumers that wanted help and expected a lot of things free and thought we were a one-stop pickup. At the same time a lot of them did not. That’s my opinion. From what I notice and what I see in a lot of individuals, they did not accept what was really their situation in life. They had not accepted the restart. By not accepting currently what was going on in their life, they keep a loop and cycle going. That loop and cycle keeps going because they do not want to accept, and once you accept, you put breaks on it. And you learn some tools to adapt to it. That way, once you adapt you can adjust to the new nature of the life of acceptance and being able to move forward and grab something that you want to obtain.

In your experience, why are people slow to “accept”?
Society is slow on inclusion. Butte County is slow to inclusion. We are one of the hardest counties on disabled and homeless individuals. We have to locate resources that are being negated to other places. But we do not turn away individuals because we are an information and referral center. We want to be able to advocate for those who cannot advocate for themselves. And that means empowering ourselves more to be able to empower others. If we are unable to do that, why are we here?

Why the lack of progress on inclusion?
Cost. No one wants to pay for the rights that we were afforded by the ADA. The disability rights movement and the ADA. It costs so much to argue for the rights we were afforded and for so long. Now those rights are being pulled slowly and surely with this current administration. We are losing access and the ability to have access to buildings because builders are being given a choice whether to implement accessibility into their plans.

Since the ADA got passed in 1990, do you think things have gotten better for people with disabilities?
I can say it has opened doors and has gotten better. But what has not gotten better is the distribution of information because of the isolation of the individual with disabilities. That’s why we are here – so we can make it known and reach out to individuals that we may know that are working with different organizations that may just go from the doctors to their home. We don’t have outside community contact. We can get them to understand they have a place to ask for help and they don’t have to sit there with late documents. Or phone calls to make and they can’t make them because they don’t have a communicator. Someone to help them understand. And to be that impartial ear. Just to make sure they are getting their rights heard and they are getting their words understood. And that they understand what is being told to them as an individual.

What future goals do you have as a systems change advocate?
Continue to grow, learn better communication skills. Learn to adapt and think more outside the box. Continue managing my own disabilities. With this job, in being in this place as systems change, the more I learn to manage for myself, the better I am to be able to help others. Because as Systems Change (Advocate), other people are affected. We need to be able to help people understand what systems change does because systems change is not a one-person resolution. Systems change is a resolution for a community. It’s not for just one person. What you are going through affects more than just you.  Systems change is what we are here to make that communication advocacy for. That does not mean poor people. It means under-served people who do not get the information.

How can the community improve to help people with disabilities?
The first thing that keeps coming to my mind are meet and greets. Open the doors just for meet and greets at certain places.  Join up and combine with other agencies who are going out to the community and introduce yourselves and ourselves to other parts of the community to generate trust. To develop that trust and communication because in this realm, trust and honesty is needed because people are still private just because they are disabled. They have a life. They are individuals, they are human beings. A lot of them are intimidated by systems, by applications, by coming to an office and feeling like they have to report. We have to let them know that we want to advocate for you. We want you to feel comfortable to know that this is not a place you have to come to. This is your center. If we can continue to let people know this is their area and we work for them. Just like city council should re-enforce that mission to people. But we don’t; they don’t. We have to force city council to hear means but it doesn’t work that way for the disabled. We want to show openness and availability to pass information along.

How do you measure success:  Smiles, a “thank you” and energy. It can come in the form of a phone call. People just saying that no one heard me. No one was listening to me. There’s people who repeat their stories over and over again. But let them know that they were heard. And that shows them that you are doing something to help them solve their problem. We are here to help empower. You don’t want them to get the wrong idea. Being able to measure success I think is just an internal feeling on an individual who delivers the information or delivers the job.

Describe Talmadge House: Loud, I like balance, I like talking. I like communication. I like communication and compromise. I like learning. I like helping people. I like the ability to help others understand and not feel lost and trapped. Let them know there’s somebody, even though the world is cruel, there’s someone who had empathy. Not just sympathy, not just saying I’m sorry. It’s the ability to hear that somebody had a situation where we can’t fix everything. But we can help give them some tools. It’s not a band aid. It’s not going to make them better. But it’s going to give them energy in their brain to know the difference. It may just be stored information, but it will be used sooner or later.

Hobbies: I am a video gamer. I like dog training and I volunteer dog grooming. Just like working with animals.

How has working at DAC changed your life?
Brought me to wider eyes. I see things more now that I am not so isolated. Have been given the opportunity and I appreciate the opportunities that I have been given at growth, at learning. DAC has changed me in the way I perceive that people look at disabled individuals. We can actually change that ourselves. Because it’s how we perceive things. Just because we are disabled, we shut ourselves out. We don’t have to shut ourselves out. We don’t have to stop fighting. We have to learn not to be isolated. We have to find a proper support system. DAC has helped me by accepting growth. I had to accept it. I had to not push back. I had to rebelieve it was real. I too had to live by my own mantra. I had to learn to not self-sabotage. I had to learn how to accept people’s circumstances. I had to learn too that I cannot change people. I cannot make everybody’s life better. I had to learn to accept that. We are here to do a job. I had to accept and learn how to do this job properly and effectively. I believe that I have accepted that. Now I am learning my ways of adjusting by researching different areas so I can answer more questions when people call and ask. One of the things I like to do is to not turn anyone away.  I like to turn it into an informational and referral service. I do not like to say sorry, we can’t help you. I will try to research that information even if it’s just an email. I will give your name and number and I will make sure we have a way, an offer to call us back. If you need further assistance if that number doesn’t work. That creates an open dialogue for a person that may feel unsure about coming to us. I have done that many times, and have gotten a lot of good turnarounds. I appreciate the love and respect our consumers have. I appreciate the unison that is developing at Disability Action Center. I appreciate our teamwork, our ability to learn and adapt to each other because just about every one of us here has a disability. It’s not easy to work in a crowd of people with various disabilities. We have to learn and understand what our disabilities are so we don’t compete on each other. So we don’t put our issues on each other. So that we can work together better. We work a lot smoother that way.

Parting words: Each one, teach one and someday soon, we will all reach one. And that unison, whether it be up or down, it all ends in one. We need to be able to communicate and talk to each other as people and human beings. That’s not just the disabled. That’s everyone.





2018 Cooling Centers

There are plenty of ways to stay cool out there everyone. Read More

A resource list to help Carr fire victims

The Chico Veterans Resource Center’s reaching out to its community partners to ask for help in gathering some much needed items for those affected by the Carr Fire. With one of their locations based in Redding, they’re asking to please share the list of needed items below. They’re accepting donations at: 110 Amber Grove Drive, Ste. 114, Chico, CA 95973

They’ll be taking everything to Redding at the end of the week.

Items of need:

Gift cards
underwear for children and adults
socks for children and adults
shirts for children and adults
toothbrushes and toothpaste
hairbrushes and hair accessories
feminine hygiene products
toilet paper, paper towels, facial tissue
baby items
diapers, wipes, formula, food, bottles
bath and hand towels
pet items-
dog food, cat food, cat litter, pet snacks
particulate masks
first aid kids
blankets, sheets, pillows
garbage bags
dish soap, laundry soap
can openers
paper plates, bowls, plastic utensils
food items-
cereal, protein bars, crackers, canned vegetables and fruit,
bread, peanut butter and jelly, boost or Ensures, and canned
non-perishable items.
work boots
pet bowls
batteries of various sizes.

Thank you for your support and help in serving those affected.

Contact: Audrea L. Badial Outreach Specialist, Chico Veterans Resource Center110 Amber Grove Drive, Ste 110 Chico, CA 95973 (530) 631-9002 Cell  (530) 392-4605 Office Phone,

Other resources:

Goodwill Industries’ store 1643 Hilltop Drive in Redding, is offering vouchers for clothing to fire victims

Western Service Workers Association, 2350 Beverly Dr., Redding is donating food and water

Mt. Shasta Mall , 900 Dana Dr., Redding, offering food and clothing

The Salvation Army is continuing to provide meals and spiritual support at five Carr Fire evacuation sites in Shasta County:

– CrossPointe Community Church (located at 960 Hartnell Avenue, Redding) 

– Foothill High School (located at 9733 Deschutes Road, Palo Cedro) 

– Shasta College (located at 11555 Old Oregon Trail, Redding) 

– Simpson College (located at 2211 College View Drive, Redding) 

– Trinity High School (located at 2211 College View Drive, Redding) 

Meet Sor Lo: Independent Living Specialist

Sor Lo serves Disability Action Center’s Southern Counties as an Independent Living (IL) Specialist. He typically assists about 30 consumers on an ongoing basis, mainly in the under-served Asian community. Sor speaks several languages fluently, providing the DAC with a unique link to the service areas it covers.

He’s also active around Chico, having vied for a seat on the City Council; has served other non-profits; and, is a local business owner.

Originally from Laos, Lo is a big soccer fan, and has lived in the United States for 30 years.

Name: Sor Lo

Years at DAC: 13

Title: Independent Living Specialist

Consumers: About 30 active consumers.

Ethnic groups I serve: Six.

Grants I work under: AB 204.

My goals at DAC: Help the under-served population as much as possible.

I am: A person who has the knowledge and skills to help under-served people.

Special skills: I speak 7 different languages.

Favorite language:  Muong; I came from Laos.

My No. 1 asset: Experience and language skills.

Sor’s five-year plan: Keep doing what I do.







WSWA reaches out to DAC for Carr Fire

07_30 guy delivers h2o

The Western Service Workers Association donated 10 cases of bottled water and food on Monday for DAC consumers who may be impacted by the devastating Carr Fire.

Disaster relief volunteers Jim law and John Herbert dropped off the goods at the center’s Redding office located on 1600 West Street.

The food is refrigerated in DAC’s kitchen and bottled water is available at the front counter for anyone who needs it.

Positive changes for Palooza event

Pirate Palooza, DAC’s biggest annual fund-raiser, was another success in 2018 and positive changes are in store for its future.

Executive Director Evan LeVang said the event, held in Chico on May 11, raised vital funds for the center’s programs. The revised fund-raiser will be held in an outdoor location during the fall season under a preliminary plan, LeVang said.

Anton '14 70's style

City of Anderson to begin ADA access upgrades

By the end of June, work will begin to improve Americans with Disabilities Act parking access at the popular Anderson River Park, top city management and staff told the Disability Action Center at a recent meeting in Anderson City Hall.

The work should take about a month to complete, city engineer Dave Durette said, which will include moving ADA spaces to more level ground, the installation of a new paved path from the relocated parking spaces leading to the busy fishing access entrance, up-to-date signage and signature blue and white painted striping.

City Manager Jeff Kiser said the improvements will total about $20,000.

Kiser stated the city hopes to work with DAC in the future on a comprehensive ADA improvement plan at the park, which could total up to $150,000.

“Anderson River Park is probably the No. 1  destination spot for weekend recreation for all of Shasta County that offers direct river access,” Kiser said. “There is definitely a need for these (ADA) improvements.”

At the meeting, Kiser also pledged to join the new ADA Transition Committee for Shasta County-North, which will meet once a month at the DAC office in Redding, 1600 West Street. The committee will address ADA-related issues like access to public transportation, local, state, and federal legislation, and healthcare, to name just a few, and is still seeking members. Call DAC at 530-242-8550 for more details.

DAC talks disability rights with State Reps


Collaboration and Solidarity was the theme for the Independent Living Conference 2018 at the Sacramento Convention Center, sponsored by the California Foundation for Independent Living Centers on June 6, part of a big week for disability rights advocacy in the state capital.

In conjunction with the conference, Disability Action Center Systems Change Advocates Talmadge House, Michael Brady and Dan Murphy sought support for disability rights legislation with state senators and assemblymen on June 7 as part of Advocacy Day.

DAC representative Carolyn Nava, House and Murphy were among hundreds who attended the annual IL conference, which included a full day of workshops and presentations. Among the workshop tracks addressed at the conference were youth transition, long term services and support, emergency readiness and recovery, community organizing and how to use social media like Twitter effectively for positive disability rights change in society.

The Twitter hashtag for the conference was #ILCon18.